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Registered Contractors

Since 1993 The Home Improvement Advisory Service has provided a range of services to help householders across Yorkshire improve their homes. With an established track record and extensive customer database we operate a ‘clients for life’ policy - and this means developing long-term relationships of trust with our customers.

Repeat business and customer referrals are the key to our success and this is underpinned by our insistence on working with reputable local contractors with an established track record.

Specifically we require our registered contractors to:

  • Have an established track record with a minimum of three years trading
  • Have membership of appropriate industry bodies and recognised qualifications in their field of expertise
  • Offer insurance backed guarantees where appropriate
  • Hold insurance covering public liability
  • Be able to provide a selection of references
  • Undertake to abide by our code of practice

Additionally we expect contractors to be able to demonstrate:

  • Excellent workmanship
  • Fair pricing
  • Good customer communication
  • Adherence to agreed timescales

We are a source of help and advice for our customers, and our policy is to maintain a close working relationship with both the customer and the contractors. In the course of set piece of work for a customer we:

  • May assist in defining the scope of the work
  • Will maintain an involvement with the work being undertaken
  • Will actively seek feedback from customers on completion of the work
  • Will if necessary act as a mediator in the event of a dispute between contractor and supplier

The quotation for a piece of work is the responsibility of the contractor, however as part of our customer Code of Practice Thias expects that the price charged is fair and accurately reflects the work proposed.

Thias provide services for homeowners in the following areas:

  • Making homes more energy efficient
  • Home Insulation services
  • Property care services, including damp and condensation control
  • Energy efficient replacement windows and glazing
  • Project management of larger building and renovation projects

If you feel that you satisfy our criteria for a Thias contractor and want to learn more about we can help you expand your business please call our technical director on 01937 573367 or complete our contact form.